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How to Perform Bank Deposit (EUR) on Bitget? - Mobile App Guide

2024-05-03 10:2411659

[Estimated Reading Time: 4 minutes]

This guide provides detailed instructions for depositing EUR (Euro) via SEPA bank transfer using the Bitget mobile app. Follow this guide to deposit funds smoothly, troubleshoot issues, and verify your deposit status.

Prerequisites for EUR Deposits

Before starting, ensure the following conditions are met:

  • KYC for Activating Bank Deposit Service: Complete the required KYC verification to activate the Bank Deposit service. This includes uploading valid identification documents, such as a passport, identity card, or driver’s license.

  • Matching Bank Account Details: Your SEPA bank account must be added and verified, with the account name matching your verified Bitget account name.

  • Supported Method: EUR deposits are available only via SEPA bank transfers.

  • Region Restriction: SEPA deposits are available only to users with identification authentication from the European Economic Area (EAA), United Kingdom and Switzerland.

Important Notes:

  • Third-party payments are not supported.

  • Avoid including any reference or memo during the transfer to prevent triggering risk management protocols.

  • Failed deposits are refunded within 2 business days (weekends and public holidays excluded), depending on the situation.

How to Deposit EUR (Euro) via SEPA Bank Transfer?

Step 1: Navigate to Bank Deposit

1. From the Home page, click [Add Funds].

2. Select [Bank Transfer] to proceed.

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Step 2: Choose Currency and Payment Method

1. Select EUR as your fiat currency.

2. The available deposit method for EUR is SEPA Bank Transfer.

3. Enter the amount of EUR you wish to transfer.

4. Tap [Next] to proceed.

Note: SEPA (Single Euro Payments Area) is a cashless payment method for the euro currency. This service is available only to users from the European Economic Area (EAA), United Kingdom and Switzerland.

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Step 3: Confirm Payee and Complete the Transfer

1. Verify that the payee account details displayed in the app match your SEPA account details.

2. Proceed with the payment via your online banking app or SEPA account.

3. Important: When making the transfer, do include a reference in the transaction to ensure smoothness.

4. After completing the transfer, click [Completed] in the app.

5. You will receive a notification and email once your deposit is successfully processed.

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Step 4: Verify Deposit Status

1. To check the status of your deposit:

  • Go to Assets, Tap on [Spot] to check your Spot Account.

  • Tap the clock/document icon in the top-right corner of the home screen to view your order history.

  • Alternatively, check your Spot Account by searching for EUR in the asset list.

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FAQs

1. How long does it take for my deposit to be credited?

  • Standard SEPA transfers: Within 2 business days.

  • Instant SEPA transfers: Credited almost immediately, depending on your bank.

2. Are there any fees for EUR deposits?

Fee: 0 EUR for SEPA deposits.

3. What are the transaction limits for EUR deposits?

  • OpenPayd Daily Limit: €10–15,000.

  • Ouitrust Daily Limit: €10–50,000.

  • Per Transaction Minimum: €10.

4. Can I use any SEPA-supported bank account?

Yes, any SEPA-supported bank account from the European Economic Area (EAA), United Kingdom and Switzerland.

5. What should I do if my deposit isn’t credited?

Ensure you followed the SEPA transfer instructions accurately. If the deposit isn’t credited within the expected timeframe, contact Bitget Support with your transaction details.

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